FAQ - Guiding Outreach | Connect your ministry with your community online.

After you purchase a GO plan, you will receive a few emails. The first will confirm your purchase and the next few will welcome you to Guiding Outreach and include your on-boarding form.

You will also be assigned a designated account manager who will contact you within the first few days. Your account manager will be available throughout the process to guide you and answer any questions that you may have.

You will work closely with your account manager over the first 30 days and before you know it, your new website will be up and live!

So what happens after the first 30 days? Are you cut loose, all alone in the wilderness? No, of course not! Guiding Outreach maintains a soft contact approach with all our clients; with monthly updates on your website, keeping you informed of any upcoming updates, and sending you helpful articles to keep you up to date in digital trends.

And with our standard plan, you’ll have monthly scheduled check-ins with your account manager.

As sad as this option is, we do have a process for this scenario. If you want to cancel with Guiding Outreach, fill out the “CancelationForm," sign it and submit your “DomainTransfer Fee" to initiate the domain name transfer. Once that is complete we will transfer the domain name and we can go our separate ways. Also, remember that you will retain your domain name but cannot take your website with you. We do not offer pro-rated returns if you pay annually but cancel your subscription early.